🔒 Privacy Policy – Fylisca

Effective Date: [Insert Date]Last Updated: [Insert Date]

At Fylisca, your privacy and trust matter to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

By using our website [www.fylisca.com], you agree to the terms of this Privacy Policy.

 1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email, phone number, shipping and billing address, and payment details (processed securely via third-party providers).
• Account Information: Username, password, and preferences when you create an account.
• Order History: Products you purchase and how often.
• Device & Usage Data: IP address, browser type, device ID, pages viewed, and interaction data.
• Marketing Preferences: Your consent to receive emails, offers, or newsletters.

 2. How We Collect Your Data

We collect data when you:

• Create an account
• Place an order
• Subscribe to our newsletter
• Contact our support team
• Browse our website (cookies and analytics)

 3. How We Use Your Information

We use your data to:

• Process and fulfill your orders
• Improve your shopping experience
• Send order confirmations and shipping updates
• Respond to inquiries and provide support
• Send promotional offers (with your consent)
• Analyze site traffic and improve our services

4. Sharing Your Information

We never sell or rent your personal data.

We may share it only with trusted third parties to help us operate:

• Payment processors (e.g. Stripe, PayPal)
• Shipping providers (e.g. DHL, USPS)
• Email platforms (e.g. Brevo, MailerLite)
• Analytics services (e.g. Google Analytics)

These providers are bound by strict confidentiality agreements.

 5. Your Data Rights

You have the right to:

• Access or request a copy of your data
• Correct or update your personal information
• Request deletion of your account
• Opt out of marketing emails at any time
• File a complaint with your local data protection authority (EU citizens)

To exercise any of these rights, email us at contact@fylisca.com

6. Email & SMS Marketing

We only send promotional messages if you’ve opted in. You can unsubscribe at any time using the « Unsubscribe » link in the email or by contacting us directly.

We never spam. We value your inbox.

 7. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Remember your cart
• Analyze site traffic
• Personalize your experience
• Improve speed and usability

You can manage cookie settings in your browser or reject non-essential cookies through our banner.

 8. Data Security

We take data protection seriously.

• SSL encryption on all transactions
• Secure servers and firewalls
• Limited access to internal systems
• Regular audits and updates

However, no system is 100% secure. By using our services, you acknowledge this risk.

 9. International Users

If you are accessing our site outside of [Your Country], please note your information may be transferred to and stored in our primary data centers, depending on your location and laws.

We ensure all data transfers comply with legal safeguards like Standard Contractual Clauses (SCC).

10. Children’s Privacy

We do not knowingly collect personal data from anyone under the age of 13. If you are a parent and believe your child has provided personal information, contact us for immediate removal.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements.

We encourage you to review this page regularly.

When updated, the « Last Updated » date at the top will change.

 12. Contact Us

For any privacy-related questions, requests, or feedback, contact us at:
📧 contact@fylisca.com
📍 [Insert business address, if required legally]

✅ By using our website or purchasing from us, you acknowledge and agree to this Privacy Policy.